Have questions about our gold and mineral testing services? Find answers below, or contact us directly for personalized assistance.
FAQ List
1. What services does Mazal Inc. offer?
We provide gold testing, mercury testing, and XRF (X-ray fluorescence) mineral analysis for individuals, jewelers, traders, miners, and organizations across Kampala and beyond.
2. How accurate is your gold testing?
Our testing combines industry-standard methods — including XRF analysis, acid testing, and density testing — to give you highly accurate purity results you can trust for buying, selling, or valuation purposes.
3. Why should I test for mercury in my gold?
Mercury is often used in artisanal gold processing and can leave harmful residues. Testing ensures your gold is safe, environmentally compliant, and free of contamination that could affect its value.
4. How long does testing take?
Most tests are completed quickly, often within the same day, depending on the method required and sample volume. Contact us for an estimated turnaround for your specific request.
5. Do I need an appointment?
We recommend calling or messaging us on WhatsApp ahead of time so we can prepare for your sample and minimize wait time, though walk-ins are welcome.
6. Is my sample handled confidentially?
Yes. All samples and results are treated with strict confidentiality. We do not share your information or testing results with third parties without your consent.
7. What is XRF Analysis and why is it useful?
XRF (X-ray Fluorescence) is a non-destructive technique that identifies the elemental composition of a sample, allowing us to determine gold purity and detect other metals without damaging your material.
8. How much does testing cost?
Costs vary depending on the type and complexity of testing required. Contact us for a free estimate based on your specific needs.
9. Where are you located?
We’re located in Buziga, Kabojja-Upper Buziga, Kampala. You can also reach us directly by phone or WhatsApp.
10. How do I get started?
Simply call us at +256 759 999891 or click the WhatsApp button to schedule your testing or ask any questions.